Whether you’ve encountered a technical problem, have a feature idea, or a question, our team is ready to assist.
Your feedback helps make Waffle Journal better for everyone, and we appreciate you taking the time to share your thoughts with us.
Contacting us via the app
The most efficient way to reach us is directly through the app. This allows us to receive helpful context about your account so we can assist you faster.
To send a message from the app:
Tap your profile picture in the upper left corner to open your settings.
Select Give us feedback.
Tap Send by email, type your message, and hit send.
Once you’ve sent your request, our support team will review it and email you back to you as soon as possible.
Contacting us via email
If you are unable to access the app or prefer to write to us directly, you can always reach our support team at [email protected].
When reporting a problem, please include as much detail as possible (and screenshots, if applicable) so we can help resolve the issue quickly. We look forward to hearing from you!