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My Waffle Plus subscription is missing

What to do when your Waffle app shows the free version after starting the 7-day trial or purchasing Waffle Plus

If your premium features haven't unlocked after starting the free trial or subscribing to Plus, please contact our support immediately.


To send a support request from the app:

  1. Tap your profile picture in the upper left corner to open your settings.

  2. Select Give us feedback.

  3. Tap Send by email, type your message, and hit send.

This will automatically copy your app information (app version, device type, user ID) into an email draft. You can add a short note below your support information, but please do not erase or modify it.


Let us know what you think. Click here to take a quick survey and help us make the app work better for you.

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